Effective Date of Privacy Policy

This Privacy Policy is effective as of 01/01/2017.

Welcome to the African Horse Safaris website. We know that it is important to look after your personal information and how it is used and shared, and we strive to look after it carefully.

“Personal information” consists of information such as your name, home address, billing address, telephone number, and email address etc.

Information Directly Provided by You
We collect personal information directly from you such as your name, email address, riding experience, phone number etc. This information is usually collected when you enquire with us and when you subscribe to our mailing list on our website.

Information Collected through Technology
During a normal visit to our website, we may collect information such as the amount of time spent on our site, the pages you visit, clicks, page views, browser type and version, service-provider identification, and IP address. Such information is collected in the aggregate and is anonymous in that it does not contain information that directly identifies you.

How do we use the information collected at our website?

Personal information we collect at our website may be used to do things like the following:

To process your bookings and provide you with all the necessary info
To improve customer service
To improve our website, as we want our website to become the best portal for booking horseback experiences in Africa
To administer contests, promotions, surveys and other website features;
To enable you to post your feedback and other content;

Social Networking and other User-Generated Content Sites
We may include links to social networking sites and other sites that host user-generated content. The third-party’s privacy policy applies to any personal information you may provide at its website.

Compliance with Law
We may provide access to specific information about our website visitors when legally required to do so, to cooperate with police investigations or other legal proceedings, to protect against misuse or unauthorized use of our website, to limit our legal liability, and to protect our rights or to protect the rights, property, or safety of our customers, the public, or our business.

Data Access Request – GDPR Compliance

What Choices do you have regarding the use of your Personal Information?

Your email address may be used to send you information and updates for your booking, . We may also send you African Horse Safari updates, related product or service information, and special offers and promotions.. You may stop future delivery of these emails by following the opt-out or “unsubscribe” instructions located at the bottom of each such email.

How do we protect your information?

We take information security very seriously and use reasonable administrative, technical, physical and managerial measures to protect your personal information from unauthorized access.

No system can be guaranteed to be 100% secure. Accordingly, we cannot guarantee the security of your information and cannot assume liability for improper access.