Work For Us

ROLE 1: Sales Consultant for African Horse Safaris

African Horse Safaris offers the largest portfolio of expertly guided and unique horse experiences across the African continent. We specialise in horse travel across Africa, offering world-class riding experiences ranging from 3 to 10 nights in 12 different African Countries. While our focus will always be horse riding, we also create bespoke, multi-destination holidays across Africa.

ABOUT THE ROLE

We are seeking a full-time Sales Consultant to join our team in Cape Town. As the ideal candidate, you would need to have sales experience (preferably in travel) with an inquisitive mind, a passion for travel and a proactive inclination. As we have a niche target market, horse riding experience is a must – You will need to be able to relate to clients and share their passion. You’ll be responsible for the sales of several of our horse safari packages and lodges which are based across Africa. You will oversee the admin and executions involved in processing your client bookings from point of enquiry to completion of trip.

The position requires someone passionate about horses, travel and Africa. Our ideal candidate will have previous experience in sales, preferably with a travel background. Candidates should have a strong desire to succeed and exceed targets and deliver a professional service to all our customers.

While this will be primarily a sales role, we are a very dynamic company. You should be willing to be involved in all areas of the business – from working directly with clients to getting involved in marketing strategies.

The ability to work independently is highly important as the role will ideally be done from a home office in Cape Town 3 days a week, with 2 days a week in the office. All candidates will need to be living in Cape Town and be a resident/national of South Africa.

Converting Sales Enquiries

• Quick and professional engagement with enquiries via email and social media channels
• Ability to guide clients in the sales process; identifying their needs, preferences and riding ability and finding the most suitable horse-riding holiday for them
• Conduct the correct sales process to gain the highest conversion rate while ensuring a smooth and supported customer
• Initiating telephone/Skype calls, Whatsapp communication, followed with email to keep in touch with any potential bookings across the globe – Sometimes arranging calls after hours as we have many US clients
• Track enquiries efficiently, leaving all clients supported, engaged and fully prepared for their trip
• Continuously build your knowledge and keep up to date with news on your products so you are equipped to explain and describe the horse safaris to potential clients. This includes researching various destinations, logistics, weather, riding conditions etc.

Manage bookings

• Ensure all your sales material is the up to date, the best caliber and illustration for your products
• Working together with sales and marketing team to generate new ideas to promote your products throughout the year
• Have a working understanding of social media and the contribution to your sales promotion
• Continue to be the point of contact for any further questions or issues that may arise
• Prepare the client for their trip – creating the right expectation, provide the necessary information and ensure all the right documents and information is in place before they travel
• Be on hand during travel to ensure clients have the best possible experience and handling any unforeseen issues
• Build a rapport with clients to ensure a positive relationship and possible future bookings
• Assisting the sales manager with processing the admin for all of their bookings
• Work as a team with African Horse Safaris employees and help cover work when colleagues are sick, on leave or out riding in the bush!

Marketing Assistance and Business Development

• Assisting from time to time with marketing tasks such as; writing content, social media campaigns, creating sales tools, website help if needed etc
• Assisting with brainstorming new ideas and developing marketing and growth strategies and timetables

Experience and skills

• Ideally previous sales experience, preferably in the travel industry with a good background on travel in Africa
• A passion for horses and at least 3 years of riding experience is a must as this will allow you to relate to your clients and understand the intricacies of horse-riding holidays
• Proficiency in English (written and speaking); knowledge of any additional languages is an advantage
• Good communication skills – both on the phone and by email
• Overall computer literacy with excellent knowledge of MS Excel and Google Sheets, One Drive, etc.
• The ability to work independently – candidates will need to be able to work remotely, have a reliable internet connection and be willing to work after hours if needed
• An inquisitive mind and willingness to do self-study and learn about different destinations
• Attention to detail and strong organizational skills
• A passion for travel and Africa is a must – Personal travel experience in Africa is a bonus
• Strong people skills with the right approach to sell an experience rather than a product
• Good time management and the ability to follow up on numerous enquiries, while maintaining a personable approach and good customer service, even under pressure
• The ability to resolve any problem that arises and willingness to help others
• Personable and can create strong relationships with both clients and operators

Salary Details

Base salary + commission of gross profit per booking
Interested? You need to be a South African Resident or National – Please email your CV and Cover letter to isabel@africanhorsesafaris.com

ROLE 2: Social Media Coordinator

African Horse Safaris offers the largest portfolio of expertly guided and unique horse experiences across the African continent. We specialise in horse travel across Africa, offering world-class riding experiences ranging from 3 to 10 nights in 12 different African Countries. While our focus will always be horse riding, we also create bespoke, multi-destination holidays across Africa.

ABOUT THE ROLE

African Horse Safaris is a leading platform offering curated horseback adventures across Africa. We’re passionate about travel, adventure, and sharing the beauty of equestrian life through compelling digital storytelling.

We are looking for a creative, driven, and strategic Social Media Coordinator to take ownership of our social media accounts—particularly on Instagram, TikTok, and YouTube—with the assistance and guidance of Isabel.

Key Responsibilities:

Content Creation & Strategy

• Develop and execute a content strategy tailored to each platform (Instagram, TikTok, YouTube and more) to align with the brand’s voice and goals.
• Create high-quality, visually appealing, and engaging content (short videos, reels, posts, stories, and YouTube videos) highlighting equestrian experiences, travel destinations, and client testimonials.
• Collaborate with photographers, videographers, clients, and on-ground teams to source and repurpose user-generated content.
• Maintain a consistent posting schedule optimized for audience engagement across all platforms.

Account Growth & Engagement

• Grow followers, engagement, and brand awareness for African Horse Safaris on Instagram, TikTok, and YouTube.
• Actively engage with the community by responding to comments, messages, and mentions to build meaningful connections.
• Pull in sales leads through engaging with prospective clients in the messages.
• Use trending hashtags, challenges, and audios on TikTok and Instagram Reels to enhance reach and visibility.
• Leverage YouTube Shorts and longer-format content to grow subscribers and maintain viewer retention.

Analytics & Reporting

• Track, analyze, and report on key performance metrics (follower growth, reach, impressions, engagement rates, click-through rates, etc.).
• Identify trends, audience preferences, and opportunities for improvement using data-driven insights.
• Prepare monthly performance reports and actionable recommendations for management.

Advertising & Partnerships

• Work with Isabel to create and manage paid social campaigns to increase visibility, bookings, and inquiries for African Horse Safaris.
• Partner with equestrian influencers, travel bloggers, and riders to amplify brand reach and generate collaborative content.

Brand Development

• Ensure all content aligns with African Horse Safaris’ identity, tone, and values.
• Position African Horse Safaris as the leading equestrian travel brand.

Innovation & Trend Monitoring

• Stay up-to-date with the latest trends, platform updates, and algorithm changes on Instagram, TikTok, and YouTube.
• Experiment with new formats and features to keep content fresh and innovative.

Requirements:

• Proven experience as a Content Creator on social media (can be a personal account) or similar role, with a strong portfolio of posting.
• Proficiency in creating and editing content for Instagram, TikTok, and YouTube (including reels, stories, and longer-format videos).
• Strong understanding of audience behavior and trends on each platform.
• Experience with analytics tools (e.g., Instagram Insights, TikTok Analytics, YouTube Studio) – Ideal but not necessary.
• Excellent written and visual communication skills with an eye for detail.
• Ability to manage multiple accounts and projects simultaneously while meeting deadlines.
• Passion for horses, equestrian culture and travel!
• At least 3 years of riding experience.

Perks & Benefits:

• Flexibility to work remotely (requires strong Wi-Fi and the ability to work a full day).
• Opportunities for international travel to experience and capture horseback adventures (at least one trip per year).
• A chance to play a key role in shaping and growing an exciting brand.
• Access to an incredible equestrian network and adventure travel community.

Salary Details
Base salary + Lead-based commission

Interested? 

Please email your CV, Cover letter and link to examples of your social media content to isabel@africanhorsesafaris.com

If you do not have a link for social media content to share, then please send a travel Reel you have created for Instagram about one of your holidays

ROLE 3: Portfolio & Product Coordinator

African Horse Safaris offers the largest portfolio of expertly guided and unique horse experiences across the African continent. We specialise in horse travel across Africa, offering world-class riding experiences ranging from 3 to 10 nights in 12 different African Countries. While our focus will always be horse riding, we also create bespoke, multi-destination holidays across Africa.

ABOUT THE ROLE

The Portfolio & Product Coordinator will play a critical role in shaping the way our adventures are presented to clients. From designing detailed itineraries to maintaining an up-to-date portfolio of travel options, this position requires creativity, precision, and the ability to communicate our brand’s passion for equestrian travel.

The ability to work independently is highly important as the role will be done from a home office in Cape Town 3 days a week, with 2 days a week in the office. All candidates will need to be living in Cape Town and be a resident/national of South Africa.

Key Responsibilities:

Content Creation

• Develop, design, and maintain all sales materials, including detailed itineraries, brochures, digital catalogs etc.
• Write compelling descriptions for each horseback safari experience, emphasizing key highlights, unique selling points, and logistical details.
• Collaborate with the sales and marketing teams to ensure content aligns with the brand voice and resonates with our target audience.
• Add new rides to our website, creating the content and working with our teams on the ground to ensure the correct information is added.
• Keep all our current sales materials up-to-date and make any changes necessary.

Portfolio Management

• Maintain an organized and comprehensive database of all African Horse Safaris’ offerings, including itineraries, pricing, and availability.
• Regularly update materials to reflect new destinations, changes to existing packages, or seasonal updates.
• Audit and ensure all content is accurate, visually appealing, and consistent with brand standards.

Collaboration

• Work closely with on-ground teams, partners, and clients to gather essential information for accurate and engaging sales materials.
• Collaborate with photographers and videographers to source and integrate high-quality visuals into the portfolio.

Client Support

• Provide the sales team with customized materials tailored to client inquiries or group bookings.
• Assist in developing client-facing documents that simplify complex travel logistics while maintaining professionalism and clarity.

Brand Consistency

• Ensure all sales materials adhere to African Horse Safaris’ brand guidelines, tone, and aesthetic.
• Innovate and refresh content to stay competitive within the equestrian travel market.

Requirements:

• Experience in content creation, portfolio management, or a related role – Ideally in travel, but can also be in a personal capacity.
• Excellent writing and editing skills with the ability to craft compelling travel content.
• Strong design skills, with proficiency in tools like Canva, Adobe Creative Suite, or similar platforms.
• Outstanding organizational skills and attention to detail.
• Ability to manage multiple projects simultaneously while meeting deadlines.
• A passion for travel, horses, or adventure.

Perks & Benefits:

• Flexible, remote work environment (requires strong Wi-Fi and the ability to meet deadlines).
• Opportunities for international travel to experience and document horseback adventures.
• Access to an incredible equestrian network and adventure travel community.
• Play a pivotal role in showcasing and expanding African Horse Safaris’ world-class offerings.

Salary Details

Monthly Salary – Full Time

Interested? You need to be a South African Resident or National living in Cape Town – Please email your CV and Cover letter to isabel@africanhorsesafaris.com