African Horse Safaris: Privacy Policy
This privacy policy explains how African Horse Safaris (AHS) uses any information that you provide us when you use this website, with our commitment to ensuring that your privacy is protected. This policy outlines how we collect, use, and safeguard your personal information when you visit our website and engage with our services. If you have any questions about this policy, please contact us: Email: info@africanhorsesafaris.com
What Information Do We Collect?
- Personal Information: When you request information about our horse safaris, you may need to provide personal details such as your name, email address, and phone number.
- Usage Data: We collect information about your interactions with our website, including your IP address, browser type, pages visited, and timestamps. This helps us understand and improve our website’s performance.
How Do We Use Your Information?
We use your information for the following purposes:
- To Provide Services: To respond to your inquiries and deliver the services you request.
- To Plan your Horse Safari: The processing of personal data, which may include your name, address, e-mail address, telephone number, or other information required for travel or visa regulations, such processing shall always be in line with the General Data Protection Regulation (“GDPR”), and in accordance with the country-specific data protection regulations applicable to African Hors Safaris. AFRICAN HORSE SAFARIS
- To Improve Our Website: To analyze user behavior for website enhancements.
- To Communicate with You: We may send you promotional emails about new services or opportunities that may interest you. You can opt out at any time by following the unsubscribe instructions or contacting us directly.
Legal Basis for Processing (GDPR)
We process your personal information based on:
- Your consent.
- The necessity to fulfill a contract with you.
- Our legitimate interests in providing our services.
Do We Share Your Information?
African Horse Safaris does not sell, rent, trade, or share your personal information with third parties who are not directly involved in providing our services, unless we have your consent or are required by law. We may share aggregated and anonymized data that does not identify you personally for research or analysis purposes.
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes for which we collected it, including any legal or reporting requirements. We store all personal data securely and remove any personal data that we do not require. We will report/notify any breaches or loss of personal data both to regulators and individuals.
Data Security Measures
We implement reasonable security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or method of electronic storage is completely secure.
Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- The right to access your personal data.
- The right to rectify inaccurate information.
- The right to request erasure (right to be forgotten).
- The right to restrict processing.
- The right to data portability.
- The right to object to processing.
To exercise any of these rights, please contact us using the information provided above.
International Data Transfers
If we transfer your personal data outside of South Africa or the EU, we will ensure that adequate safeguards are in place to protect your information, in accordance with applicable data protection laws.
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance your experience. You can manage your cookie preferences through your browser settings. For more information about how we use cookies, please refer to our Cookie Policy.
Changes to This Privacy Policy
We may update this privacy policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
Complaints Process
If you believe your data protection rights have been violated, you have the right to lodge a complaint with a supervisory authority.
Contact Us
If you have any questions or concerns about this privacy policy or our data practices, please contact us at:
- Email: info@africanhorsesafaris.com
- WhatsApp: +27 81 397 0745 / +44 754 781 4767